Huntsville, AL 35803 Office Hours:
Awesome service. Will be back!
Mrs Sara and Mrs Melissa, very professional and knowledgeable of how the company daily operations is being conducted.Thank you for answering all our questions and showing us the unit where our furniture will be stored. Thank you for your service. V/R Thomas and Veronica Loyd
The staff is what makes this option stand out. Richard is the best!! Will come here every time I have storage needs.
A little pricy, but very clean and polite sales staff.
Friendly, Polite! and easy to work with. Clean facility.
If i can give more than 5 stars to Crystal Vega and Richard I would. As managers and administrators of this storage facility they absolutely deserve 7 stars for professionalism, courtesy and genuine care for their customers. For the facility itself I would also like to give 7 stars if I could. Their office is very clean, the grounds devoid of leaves and litter. The storage unit is very new and very clean, no animal droppings whatsoever. I have rented storage units before and this by far is the best, for its service, price, and cleanliness. Maria Hickman
This place is very clean
Very nice facility. Sonia is really nice and super helpful!!
Safe Mini Storage is always quick to help me with any of my needs and I would recommend them to everyone who has storage or moving needs!
Setting up process was easy and communication was smooth!
I'll NEVER rent a unit anywhere else!!! I have a climate controlled unit that I use as an extra closet. The staff is incredibly friendly, helpful and respectful. One time, one month, I had a situation where my money was funny. Yes, I had the extra lock put on, as embarrassing as that is. But I had all month to pay, and with only a small late fee. I know storage units are permitted to auction your valuables like the 3rd week of the month, but I was given almost the entire month, not that I needed it, but 4 days before the month was over. They have cameras EVERYWHERE, a coded gate that is one way in and one way out and nicely cooled climate rooms! By far my best experience in renting a storage unit! Prices are average for the area. $$
Mrs. Crystal Vega-Amrein was great she answered all of our questions with confidence and made us feel good about wanting to rent a storage with Safe Mini.
This is by far the best experience in all my years of moving and using storage facilities. Krystal and Richard are amazing.
Everything we need for our move (boxes, tape, Uhaul, and climate-controlled storage) all in one place. The staff have been super helpful and friendly, too. This place is great.
First of all, I want to give a shout-out to Melissa B. She was the upmost respectful,helpful, and time consciencious person I've ever me in the storage/UHaul dealer world. I woke up to a text yesterday morning at 8am saying the vehicle I requested to be in Jacksonville, AL wasn't there. I requested this UHaul very earlier this week(Monday or Tuesday)... I immediately panicked and called U-Haul customer care. I spoke with an Amber at UHaul Customer Service and care line. She was extremely helpful and wanted to help in anyway. It turns out there wasn't another UHaul for nearly 100 miles. Well there was one in Madison AL. I didn't really have a choice. I think she could hear the dynamic of the phonecall shift and she was able to speak with someone help help me get an extra 100 miles added to the truck at no cost. Also, a VIP certificate to take money off the UHaul considering I was about to make a 4 hour round trip. I met Melissa at the store on Madison and then I was off to the races. A terrible situation turned in to a great one. Thanks AGAIN
The customer service here was top notch! Wesley was excellent! Highly recommend!!!!
First time rental. Melissa was very helpful.
I have two storage units with safe mini storage. They are fast, easy to deal with and accommodate my needs remotely. If you can get a space this is where you want it. Clean, no dampness and very accessible.
Melissa and Jason. Words cannot express how wonderful they were in assisting us during our recent move from CO to AL. Reserved 3 units ahead and they put locks on them for us, met the moving truck and got them settled. Extremely safe and clean location. Easy access and plenty of parking. Even have lights inside the storage units! Worked awesome when we had to do a late night search for something. Thanks so much to you all and we look forward to years ahead storing our possessions with you.
The staff are very professional, friendly and helpful in navigating the self storage rental process. The unit was clean and very easy to access making the entire storage process seamless…
Nice storage facility. Helping my son and daughter-in-law move items into it.
Great customer service from Crystal. The unit is clean and accessible.
Melissa is amazing! Her customer service was outstanding amidst it being very busy that morning. I called several other storage properties, and am happy I settled with Safe Mini Storage off Madison Blvd. Thank You!
Safe and clean. Easy access.
This is the second time I have used them. They were very organized, helpful, and respectful
Melissa was very helpful in helping us decide which storage option was best for us. She handled everything quickly and efficiently. A very pleasant experience overall.
Exceptional customer service was provided at Site 5 at 8836 Hwy 72 W, Madison, AL. Crystal, the Facility Manager, was professional, courteous, informative and personable!
Nice people. Clean environment. I rented a Uhaul from them and they were very helpful. As they could have gotten me out of over another hundred dollars. But they were great and cut me some slack much appreciated.
Safe and clean storage unit. Definitely recommend.
Excellent service and clean facilities!
Great customer service! Very friendly.
Very clean, secure, and well laid out property. Melissa, the facility manager, was extremely kind, efficient, and professional. The rates are some of the more reasonable in the Huntsville area, especially for how nice the facility is and given the ease of maneuvering bigger vehicles.
Very nice facility and friendly staff!
Very respectful front desk. Well maintained. Secure.
Great customer service, easy to rent the unit online, very simple process, nice facility
Awesome storage facility, well lit at night...And really nice staff...
Yes they very Nice people
Great location. Super easy in and out. They have all the packing supplies you may need. Staff is awesome. They follow all Covid-19 guidelines!
Very clean facility, well managed and courteous and helpful staff. I was looking for a 10 ft Uhaul - Josh did not have one available but was able to find me one in a jiffy at an alternate location...that, I believe, is going the extra mile. Semi trucks can deliver to most units - it was convenient for mine for sure.
Very friendly people and a very nice facility that is well maintained. Easy to get in and out of with large vehicles and easy to maneuver in and around the storage units as well. Hands down the best storage unit I have ever rented and would highly recommend this place to everyone.
Returned uhaul here quick and easy very helpful clean place
This is an outstanding Uhaul facility. My truck was ready when requested. It was super clean. Josh was really nice, professional and very helpful. I would highly recommend this location.
Great service, great people
Very nice people. Prices are better than other storage places.
Great service and extremely friendly workers!
Very Pleased how clean and secure this place is.
Uhaul pickup & dropoff was super easy. All very clean and pleasant.
Josh was extremely professional. He was quick to answer the phone and any questions I had. The reservation process online was fast and simple. Highly recommend!
Everything was as expected with no problem
Applied online, and within 30 minutes, I arrived at the location and my code was active to enter the gate. Facility was clean, access was easy. The whole process was "no contact". Highly recommend.
Very friendly and courteous service! The employee recommended Sullivan Moving services to move my items and they did a wonderful job! I would definitely recommend using this mini storage!
Great service, clean facilities
They have been so focused on our comfort and the safety of our belongings! Excellent example of superb customer service!
I recently rented a unit from Melissa at the Madison Blvd location and she was polite and very efficient. I was out the store in under 15 minutes tops. The entry gate is easy to use and the climate control unit was in great shape.
Awesome service!!! Lori and Heather went out of their way to help me with an odd request (to buy only wardrobe hangers)! Thank you
Very nice and accommodating staff!
Ask for Josh Johns, great customer service!
Manager Josh and Maintenance Shorty helped with an emergency - broken storage door very quickly and efficiently. We very much appreciate the prompt help! Thank You Both!!
Excellent customer service!
Everything was fine.
Really nice and efficient staff. My experience was excellent.
The staff are super friendly.
Very, very good customer service and the place is clean, well lit, and has plenty of cameras
The Staff are truly kind and services are top notch. I am in a different stare and they have been wonderful in
Very friendly staff. Great customer service.
This is a clean, convenient and comfortable location. The staff are so very helpful and always greet me with a smile and offer of assistance. Amazing customer service!
I always get the best service here. The staff is wonderful they make me feel welcome and that my belongings are safe!! I highly recommend this location on Madison Boulevard in Madison Alabama to all my friends!!
Josh jones made this a flawless moving experience. Moving is always stressful and I want to thank the guys at Safe Mini Storage for helping to make the whole process effortless and extremely manageable. Keep up the great work. I will definitely be back for my storage and moving needs.
I rented a unit at Safe mini stroage and the process was so wonderful. I was able to handle all the paperwork form work and was so very thankful!
My experience was great. Jason was very helpful and understanding.
CLEAN. CLEAN GREAT PEOPLE HELPED ME WITH I MOVE ON HOW TO DO & WHAT I NEED THEY FO A SECURITY CHECK ON YOUR STORAGE WILL CALL YOU IF LOCK.IS ON WRONG GREAT PEOPLE I STAY IN HUNTSVILLE BUT I LOVE THIS MADISON STORAGE AREA
Location, cleanliness, friendliness, cost... "Can't beat it!" Thank You!
Clean and well kept storage facility.
This facility is very clean & well organized. The staff at the Plummer Road location, Jason & Sonja are courteous, helpful & professional. The prices are also reasonable. We were impressed & will continue to use these facilities. Highly recommended!
Great place, clean and reasonable prices
The whole process was really easy, great customer service and person that served me, explained everything fully and also the special that was available. The storage unit is well clean and in fact the whole are is clean and very spacious. And it is in a great location and I just love it.
Customer service is fantastic. I was offered a better location for what I needed because the manager put some thought into selection while I was filing out the paperwork. I feel that all Customer service places could learn how to treat people.
Shorty did a great job welcoming us. He helped us find the ideal storage that meets our needs. The facility is well maintained and easy to access The facility also has easy access on and off the property. They utilize turn lanes on the divided four lane road.
These are the most helpful people I have interacted with in a very long time. The facilities are clean.
Good friendly staff.
Awesome people to work with. Rented truck at the storage to move stuff out. Very helpful and friendly. Have a nice clean bathroom to use while loading and unloading stuff.
The manager really does take the time to help you. Clean and nice place to store your items.
Great prices. Extremely clean. Great customer service. Easy gate code access. Simple to pay online or with auto monthly payments. Highly recommended.
Clean and well maintained. Only 4 stars because access is not as secure as I would hope. Witnessed as few vehicles piggy- backing off of a member's entrance code before the gate closed.
Awesome customer service!!! Ian Emerson explained everything so efficiently and made the process go smoothly. I highly recommend renting here!
Friendly staff. Very easy to rent the truck. Very happy with the service I got today. Will come back in the future!
Great Service! Sonya was friendly and very helpful in choosing the right unit to put my apartment things in. Storage site conveniently located near the apartment I chose. Would highly recommend this business!
Very nice facilities and great team.
I recently stored some things here for a few months. Donna and Craig were so nice during every interaction. The second time I came in, I was greeted and they remembered my name. This is by far the cleanest storage unit I have ever used. I never saw a bug while I was there. This was the easiest part of my move, and if I ever need to store anything again, I will definitely choose this storage unit. I was very impressed!
Crystal was very nice and accommodating. The facility is nice, clean and very secure. We will definitely be renting several more in the following months. So glad we found this place and with a 24 hour gated entrance this place deserves 10 stars!!!
Clean facility, curteous staff. A bit on the high side for storage, but climate controlled is worth some extra!
I rented a space at the Best Mini Storage, for my 35 foot RV trailer, for 6 months. The only reason I left was because I bought a larger truck making it more challenging for me to maneuver in and out and to back up my trailer. From the moment I entered this establishment I received nothing but stellar treatment from the staff and the owners. The owners were helpful and accommodating and the staff were amazing and pleasing. If it weren’t for the fact that I bought a larger truck, I would still be there today. I totally endorse and recommend this storage facility to anyone looking for a professional, safe and family oriented location to satisfy your storage needs. Keith B
The service is awesome. I will recommend others to use this facility.
Ian and Josh are awesome! The facility is very clean and efficient! I would recommend Safe Storage without hesitation!
The individual was very helpful and helped me decide what storage unit i needed.
Great service and assistance for our trailer needs. Josh and Ian connected the trailer when we decided and disconnected when we returned. A great experience and we will be back.
New, clean facility. Moving from another storage facility down the street. Very professional, helpful manager (Ian). Convenient and secure.
Excellent service and very responsive to meet our needs. Facility is clean and secure to ensure that we do not worry about our storage items. They also welcome military or military retirees. Thank you!
Great friendly customer service..Good price and value...
I always receive excellent service at this location. The guys are very accommodating.
I was just walking by and picking up some trash in the road. I have to try and keep people from getting nails or screws in their tires. Picked up a lot of aluminum cans on the road side.
The staff here has been very helpful and willing to help in any way possible. Very clean facility and an excellent place for all storage needs. I use for business however would recommend even for use of personal items.
Renting a storage unit was fast & easy. Very helpful folks. Cleanliness & tidiness of the facility are incredible.
Great facility! Great service!
Good customer service.
Have my son's car there
very friendly staff. Especially Ian. offered water. Unit was very clean and exceeded expectations.
Excellent service from Jason, he was personable, knowledgeable and professional!
Sonyia was very helpful thanks!!
Excellent, everything I needed... Thanks
Ian is AMAZING!! His customer service is superb! Thanks again!!
J Griffin Absolutely great facility and even better Facility Manager and staff. I highly recommend this facility for any and all of your storage needs!
Craig and Donna are nothing short of SHARP , UNDERSTANDING , PROFESSIONAL CONSIDERATE "PEOPLE PERSONS" !!! After a LESS THAN BELOW AVERAGE / MISERABLE experience with Uhaul in securing the truck I reserved on the Ms. coast , Craig and Donna were the MUCH NEEDED SHOT IN THE ARM OF SUNSHINE AND CUSTOMER SERVICE AT THE END OF THE JOURNEY !!! KEEP UP THE GREAT WORK , FOLKS !!!
I never thought I would be this happy about given people money to hold on to my stuff. Great staff, great location.
This place is unique,we are very pleased ,couldn't ask for better assistance,Thank you guys
You couldn't expect better service or a cleaner facility. I made several changes in the process and was treated exceptionally well! Try here FIRST!
I'm a frequent lessor of storage units across multiple locations in the US. I can honestly state, my recent move to this facility has been, by far, the best move-in experience I've had with any previous storage facilities. The Safe Mini Storage staff at Madison Blvd have proven their concern to provide top notch customer service. They've been very helpful, attentive and accommodating across the spectrum of services. The facility is very spacious and allows plenty of maneuvering room between units. Prices are reasonable and competitive with other nearby facilities. I highly recommend this location to anyone looking for storage facility.
Very helpful and courteous
Customer service highest quality I’ve experienced in years in this area. The staff was courteous informative and extremely helpful .Thank you for staffing with such helpful kind & customer oriented staff. The facility is extremely clean . Would recommend to anyone who needs storage unit.
The service at the Safe Mini Storage in Hampton Cove was excellent. I was able to reserve a unit online on a Sunday and go in later in the week to finalize the transaction. When I walked in and said my name, the manager had my paperwork ready to go. He then escorted me to my new unit, checked it out to make sure everything was in proper order, which was much appreciated. I highly recommend this self storage facility.
Very nice and clean
These folks are the best. Great service!
Awesome customer service.-Badd Boyz Auto
Nice people and nice storage space
Went in for a pick up to move furniture, they didn't have any available but they checked other locations, made an on the spot reservation for me. Greatest customer service I've ever experienced!
Good security. Professionally ran.
Very nice and helpful folks.
Its well lit. In good neighborhood.
other than new staff not understanding things this is a great place for storage. nothing shady and always open
Very nice and convenient location. The staff here at this location are very knowledgeable with Storage and U-Haul. Highly recommend Safe Mini Storage
Great storage unit facility. Gated with security cameras and on-site tenant.
High prices but they will work with you if you are trying to get out
Great prices, clean, and great customer service! Thanks!